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HOBONICHI TECHO 2018

HOBONICHI TECHO 2018

Important Shopping Information

We’ve compiled a list of important information and frequently asked questions to help make your shopping experience smoother once the store goes live on September 1st.

Sales begin on September 1st, 11 AM Japan time

(PDT: Aug 31st, 7 PM // EDT: Aug 31st, 10 PM GMT: Sept 1st, 2 AM // AEST: Sept 1st, 12 PM) If you are viewing the page before this time, please refresh the page in order to see the Add to Cart buttons. The site will not automatically reload.

If the Add to Cart buttons do not show up after 11 AM, your browser cache may be preventing the page from refreshing. If this happens, please see this page for more information and follow the instructions here.

Check computer system requirements beforehand

Please check your computer and smartphone against the Computer system requirements to ensure you will be able to access the online Hobonichi Store. You will not be able to place an order if your system is not compatible, your computer clock is incorrect, or your security settings are incorrect.

We have updated the system requirements in June 2017, so it’s possible some customers may be unable to place an order despite having been able to place an order in the past. Please confirm the system requirements beforehand so you are ready for the September 1st release date.

Page may load slowly during peak traffic times

When the site is experiencing high levels of traffic, especially around the initial 11 AM opening, the Hobonichi Store website may load more slowly than usual. If you are having trouble accessing the website, please wait a while and try again later.

If the Hobonichi Store is having system errors, it will be announced on the top page as well as on below SNS:

Hobonichi Techo Official Facebook (English)
hobonichi.planner
Hobonichi Techo Official Weibo (Chinese)
hobonichi1101
Hobonichi Techo Official Facebook (Japanese)
hobonichi.techo
Hobonichi Techo Official Twitter (Japanese)
@hobonichi_techo

Double check Hobonichi Store account information beforehand

We recommend that customers who have ordered from Hobonichi in the past log in to their Hobonichi Store account beforehand to ensure the e-mail address and password are correct and ready for access once the store opens.

If you have forgotten your password, please follow the instructions here to reset your password.

If you would like to change your e-mail address associated with your Hobonichi Store Note account, please follow the instructions here.

Hobonichi Techo also on sale in our Tobichi shop!

Along with other goods by Hobonichi, the 2018 Hobonichi Techo is available for sale at Hobonichi’s Tobichi shops in Tokyo and Kyoto.

  • All Hobonichi Techo books (Planner, Original, Cousin, Weeks, and Original/Cousin Avec versions)
  • All Hobonichi Techo covers (excluding lottery sale items)
  • Hobonichi Techo accessories
  • Cover-mathing items (Selected items only, does not include all products)

Products purchased in the Tobichi shops will receive the Hobonichi Store exclusives offered in the online Hobonichi Store.

A select number of 2017 Hobonichi Techo books and covers will be available for sale while supplies last, and will no longer be available once sold out.

Tobichi Aoyama
Address: 4-25-14, Minami-Aoyama, Minato-ku, Tokyo
Hours of Operation: 11 AM ~ 7 PM
Closed on: Monday
Tobichi Kyoto
3d Floor, Kobobuki Building, 252 Ichinocho, Shimogyo Ward, Kyoto, Kyoto Prefecture
Hours of Operation: 12 AM ~ 7 PM
Closed on: Irregular (Please check store website)

Troubleshooting

If you have any questions regarding payment, shipping, using the Hobonichi Store Note system, or anything else related to placing an order or using the store, please see our Hobonichi Store Help page. The page has a search engine to search for keywords when looking for your answer, and a menu on the left-hand side for navigating topics.

We hope to see you on our September 1st release date!

Save and Continue Shopping

*Please note, these exchange rate estimates based on Xurrency.com are intended as a guide only. The actual rate for your order may differ, as exchange rates change constantly, and international purchase costs vary by credit card.

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