Hobonichi Store Help

What Hobonichi Store Note is

Hobonichi Store Note is a system to confirm, change your name, address, and orders provided by you, and share product delivery status between the store and you.
(Commonly known as an account service)

Once you have filled your name and shipment address, it will be recorded in Hobonichi Store Note and safely kept.
Therefore from your next order and on, by entering your email address and your password to open Hobonichi Store Note, information given the last time will automatically be entered, and your order will be much easier and convenient.

Also, you are able to confirm your order content, confirm and change your destination of shipment, view your order history record, deliver, and view your payment conditions.

Hobonichi Store Note is a shopping, communication notebook to connect customers to Hobonichi Store.
Please view at all times if you want to confirm and change your order at the Hobonichi Store.

How do I create Hobonichi Store Note?

To make a fresh start at Hobonichi Store Note, proceed with the guide given in the sales page, while the product is in sales, distribution period.
You are able to create one Hobonichi Store Note per single email address.

Since Hobonichi Store Note is a system that records information, necessary for your order, you are unable to create a fresh Hobonichi Store Note outside the sales, distribution period.

How do I open Hobonichi Store Note?

Precisely enter your email address and your password here to open Hobonichi Store Note.

Since Hobonichi Store Note is a system that records information, necessary for your order, you are unable to create a fresh Hobonichi Store Note outside the sales, distribution period.

What you can do in Hobonichi Store Note

You can confirm and change anything that has to do with your order, such as your order content confirmation and changes, through Hobonichi Store Note.

Hobonichi Store Note usage at a glance

• customer information record, change
(Name, email address, password, date of birth, sex)
→For details about making changes, visit here.
• information and news delivery requests from Hobonichi Store
→For details about making changes, visit here.
• delivery destination information record and changes
(Postal code, address, and phone numbers)
→For details about making changes, visit here.
• gift dispatch assignments
→for details, visit here.
• assign delivery time preference/change
→For details about making changes, visit here.
• assign payment methods/change
→For details about making changes, visit here.
• order, deliver, payment status confirmation
• reissue payment slip
→for reissuing process, details are here.

Information content preservation period at Hobonichi Store Note

Customer information that you have provided in the Hobonichi Store Note is arranged and reviewed annually in April as a principal.

We ascend from April to January the year before, and if there is no record of order history, your information provided will be void.
We ask you to create a new Hobonichi Store Note afterwards when you want to place a new order at the Hobonichi Store.
If you have purchased a product during this period, your information will be restored at Hobonichi Store Note.

Please note that regardless of how much you use the note, we delete your order history before December, two-years ago.

System settings

n order for us to receive your orders for products precisely and safely, information provided for Hobonichi Store Note such as customer's address and credit card numbers are all coded and data communicated using Thawte SGC Super Certs (128bit SSL).

For your order and handling to be convenient and easy, Hobonichi Store sales system uses "Cookie".

To receive your order for products precisely and safe, we ask you humbly to put your orders through Hobonichi Store Note.

Our order form may not perform properly if certain conditions are not fulfilled.
Please check your computer for the following settings before placing your order.

lease confirm your Operating System and your internet browsing software version.

Hobonichi Store recommends the following operation system and Internet browser.

Windows OS:
Windows XP/Windows 2000
Internet browser :
Internet Explorer 6.0 Firefox 1.0.7 (or later)
Mac OS:
Mac OSX 10.3(or later)
Internet browser :
Safari 1.3(or later) firefox 1.0.7 (or later)

Please note that we have confirmed its performance for Operating System and Internet browsers listed below, but there are cases where a fraction will not be able to use Hobonichi Store Note.

Windows OS:
Windows Me/Windows98SE
Internet browser:
Internet Explorer6.0
Mac OS:
Mac OSX/Mac OS9

Performance has not been tested on operating systems and internet browsers other than the above. If you are unable to place your order, please try from an computer that fulfills the requirements above.

Please note that orders cannot be placed from devices other than personal computers, such as cellular phones.

JavaScript and Cookie Setting Requirements

We use Cookie and JavaScript in our website.
Please enable JavaScript functions on your computer to use our site.
If your browser does not accept Cookie, please configure it to accept Cookie from websites.

Please verify the date and time in your computer.

If the date and time is not set properly in your computer, an error message will be displayed, and you will be unable to use Hobonichi Store Note.

Before placing an order
• Is your time zone set in your country and district where you are located?
• Is date and time, set properly?
Please double check 2 points above.

About temporal halt due to maintenance and inspections

There might be a temporary suspension in usage of Hobonichi Store Note due to maintenance and inspection etc.